Excellent negotiation skills acquired through continuous training and experience over the years.
Ana Santos
Ana Santos
Team Lead SAP PSD
Professional Profile
Very experienced professional with proven track of achievements for small, medium and large enterprises. Target-oriented, self-driven, responsible, enthusiastic and decisive leader with twenty years work experience in very diverse industries.
Years of Experience
Industry expertise
Languages
What i can do
Negotiation
Communication
Ability to convey a message with enthusiasm, self-confidence and assertiveness. Good sense of empathy, ability to absorb reactions and meanings, and create a good dialogue.
Leadership
Ability to recognize potentials of each team member, to form, lead and integrate different work mentalities into the team. Communicative and employee-friendly Leadership style, inspiring the team to seek common goals and solve conflicts with sensitivity.
Team work
Being open, friendly and reliable to colleagues. Work as part of the team in a constructive way, listening and including other opinions and experiences.
Pro-activeness
Striving to exceed expectations and able to self-motivate to solve problems or work on tasks without extra incentives.
Target driven
Setting ambitious and achievable goals, continuing to pursue them with commitment within timeframe.
Looking for new opportunities
Open to discuss new opportunities and seeking new challenges.
Contact meResume
My Education and Experience
Education
2nd Level Education
Studies focused on German Literature and Physics.
Herder Gymnasium, Frankfurt, Germany
1984 - 1991Marketing
Subjects studied: Marketing, Publicity and Public Relations
Impact, Lisbon, Portugal
1992 - 1995Experience
Team Lead
The role included:
- Training and development of team
- Regular performance reviews
- Continuous reviews of stated targets and alignment with overall company's goals
- Quarterly Business Reviews with Senior Management
- Manage Team P&L
SAP Ireland
July 2011 - to datePharmaceutical representative
The role included:
- Sell company's products, which include medicines and prescription drugs to a variety of customers including general practices, hospitals and pharmacies
- Strategically increase awareness and use of company's pharmaceutical products in assigned territory
- Make presentations and organize group events for health-care professionals
Grünenthal, S.A. Portugal
April 2001 - July 2010Product Manager
The role included:
- Oversee the entire development and production process of injection moulds
- Be integral part in the life-cycle of product development and coordinate with department teams to ensure its success
- Seek for net new customers and prospective markets
- Represent the company in international fairs
Uepro, Portugal
October 1999 - April 2001Customer Service Manager
Customer Service manager in newly established language school were main task was to establish customer base.
Live Centre, Portugal
October 1998 - September 1999Human Resources
Duties involved recruiting new employees and contracts administration, being point of contact for all work related incidents, deal with subcontractors and other third parties.